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If you need mySQL databases restored please follow the
instructions below before opening a support ticket. However,
like all backups, we highly suggest you have a backup
yourself!
By following the instructions below, we can restore the
database much quicker!
1) Delete the database but DO NOT delete the user that has
access to the database. Please delete the database, don't just
empty the contents of it.
2) Open a support ticket and include the following:
- Account Username
- Restore from daily, weekly, or monthly backup?
- MySQL database name that needs restored
- MySQL database username
- MySQL database password
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